2. Establishing and achieving GOALS.
3. Understanding yourself, your co-workers and your customer.
4. Having pride in yourself, your company and what you do.
5. Taking responsibility for your actions, what happens to you.
6. Listening with the intent to understand.
7. Communicating to be understood.
8. Embracing change as a natural progression of things and of life.
9. Establishing building and maintaining relationships.
10. Gaining the ability to make effective decisions ( which means taking risks )
11. Learning to serve others in a memorable way.
12. Working as a team to make everyone more productive.
IN ORDER TO SERVE, YOU MUST BE PREPARE TO SERVE.
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